What is being shipped?
Empty or product-filled packaging; flat or assembled boxes; inserts supplied separately or fitted. Confirm the scope rather than assume filling or assembly is included.
HOW WE WORK
From your idea to delivery.
Start with a product photo or reference. We review the packaging with you, agree the sample scope and confirm the details before production.
We aim to reply personally within 24 hours. You do not need a finished specification to begin.
FOUR DECISION POINTS
Your project in four steps.
Explore the steps below. Scope, fees, timing and approval owners are agreed for your project.
- 01
Define the project
A written brief with the product, quantity assumptions and open questions.
What happens at this step
- You bring
- A product photo or drawing, approximate quantity, destination and target arrival. Unknown details can remain open.
- Review together
- Review structure, insert needs and missing information. Identify whether a quotation or a sample discussion is the useful next step.
- 02
Agree the sample scope
The sample scope and costs agreed before paid work begins.
What happens at this step
- You bring
- Actual product dimensions, filled weight, artwork if available and the details you need to evaluate.
- Review together
- Agree the sample type, fees, shipping, revisions and the checks it can support. A material reference does not approve product fit.
- 03
Approve a production specification
The relevant approvals and commercial terms recorded before a production schedule is committed.
What happens at this step
- You bring
- A named approver for structure, artwork, text and the physical colour reference. Review the identified sample version.
- Review together
- Record dimensions, materials, finish, artwork version, quantity by SKU and unresolved points. Agree inspection and issue-reporting criteria.
- 04
Confirm packing and delivery
A shared packing and delivery plan, with named responsibilities and a receiving check.
What happens at this step
- You bring
- Receiving address, contact, access constraints, assembly location and any fixed launch date.
- Review together
- Confirm packing format, labels, shipping scope, expected dispatch and arrival assumptions. Keep production and transport timing separate.
BEFORE YOU COMMIT
Questions before you commit.
Build these checkpoints into your project agreement. Inspection scope, timing, fees and remedies are confirmed for each order.
Factory responsibilities & quality checkpoints ↗︎
Will the order match the sample?
Make the approved reference identifiable.
Agree the sample version, materials, artwork, finish and product-fit checks. Record which differences remain between a development sample and production.
Record to agree
Versioned sample scope, approval record and production specification.
Discuss this for my order ↗︎What if the artwork or quantity changes?
Review the impact before proceeding.
Identify the affected SKU and version. Confirm any effect on cost, sample approval and schedule before accepting the change.
Record to agree
Written change description, revised quotation or schedule, and named approval.
Discuss this for my order ↗︎What happens if a quality issue appears?
Agree a clear route to a reviewed resolution.
Keep the order reference, affected quantities, carton labels and photographs. Agree containment, investigation and the proposed disposition against the order specification.
Record to agree
Issue record, supporting evidence, agreed corrective action and reinspection where applicable.
Discuss this for my order ↗︎Can this support my launch date?
Separate production from transport.
Work back from the required receiving date. Confirm approval dependencies, dispatch assumptions, freight scope and destination responsibilities before committing.
Record to agree
Approval milestones, dispatch plan, shipping exclusions and receiving requirements.
Discuss this for my order ↗︎Will a repeat order stay consistent?
Start from the retained specification.
Reference the earlier order, approved artwork and sample. Confirm material availability, any supplier or process changes and the checks needed for the next batch.
Record to agree
Prior order reference, version comparison and repeat-order confirmation.
Discuss this for my order ↗︎WHEN YOU NEED THE DETAIL
Packing, approvals & responsibilities.
Open the topic relevant to your project.
Packing, shipping & receiving
FROM CHINA TO YOUR RECEIVING POINT
Make the delivery
scope explicit.
A box quotation and a delivered-project budget can cover different things. Ask what is included and who owns each remaining item.
What does the price include?
Separate packaging, development, samples, inspection, freight and destination charges. Mark exclusions and responsibility for import-related costs in the quotation.
Who handles each handoff?
Name the party arranging collection, transport, import clearance and final delivery. Confirm the receiving contact and any warehouse requirements.
What happens at receipt?
Agree quantity and condition checks, records to retain, an issue-reporting window and how a proposed resolution is reviewed. Keep these terms in the order agreement.
What confirms a production order?
BEFORE AN ORDER IS CONFIRMED
One agreed scope.
No scattered approvals.
Bring the following into the written order agreement. An enquiry receipt, quotation draft or sample review is only one step; none confirms a production order on its own.
Specification
Approved sample and artwork versions, dimensions, materials, finish and SKU quantities.
Commercial agreement
Quotation version, currency, inclusions, exclusions and agreed payment milestones.
Delivery & inspection
Production dependencies, dispatch plan, delivery responsibilities and acceptance criteria.
Named confirmation
Buyer approver and supplier contracting entity, with unresolved items closed or explicitly recorded.
This is a preparation checklist. Online payment and customer order confirmation are not enabled.
Project contacts & approval responsibilities
PEOPLE & RESPONSIBILITY
Know who owns
the next decision.
Confirm named contacts and responsibilities in your project brief. These are roles to assign, not a claim that each role is a separate department.
Project contact
Coordinates the brief, open questions, quotation scope and agreed updates.
Make visible
A contact name, next action and date for the next update.
Technical & sample review
Confirms structure, artwork versions, insert fit and the sample checks required.
Make visible
An identified sample version and the decisions awaiting approval.
Production & quality coordination
Identifies the executing facility or partner and coordinates inspection and release requirements.
Make visible
The agreed production route, inspection record and exception owner.
Your approval owner
Approves specifications and changes on behalf of the buying team.
Make visible
Written approval of the relevant version, with unresolved items recorded.
OPTIONAL PLANNING TOOLS
Keep the agreed details together.
Use these worksheets with your team when you are ready. Neither replaces your quotation or order agreement.
READY TO START?